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Matteo Pasquinelli
Architektur
an den Seen und Kanälen der Hauptstadt
Das hier ist dein Buch
Good Services NYC Matteo PasquinelliService design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a good service is and how to design one. moreThis book lays out the essential principles for building services that work well for users. Demystifying what we mean by a good and bad service and describing the common elements within all services that mean they either work
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